Blog Archives

What is Wisdom?

Wisdom isn’t simply intelligence or knowledge or even understanding. It involves an understanding of people and the willingness as well as the ability to apply perception.

The one who gets wisdom loves life;
the one who cherishes understanding will soon prosper.

Do not forsake wisdom, and she will protect you; love her, and she will watch over you.
The beginning of wisdom is this: Get wisdom. Though it cost all you have, get understanding.

When you feel you need a little wisdom to help you on your way – browse these posts, ponder the thoughts, gain encouragement for you and your life

Customer Experience Management


COVID-19 is drawing fresh attention to the promise of customer experience management (and all its ancillary marketing buzzwords shown in this cartoon).   Yet there’s still a yawning gap between the shiny promise of technology to deliver a better customer experience and the old-fashioned analog organizational limitations that hold back that potential.

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Defending the status quo

Random House isn’t in the bookstore business, they’re in the business of publishing ideas that matter. Audi isn’t in the gasoline business. They sell personal transportation. You’re not in the business of having a job with an office. You are willing to trade time and effort in exchange for money and a chance to do […]

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Feeling Desperate

Sister Dorothy talks about how to overcome desperation…

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Don’t Let Go Of Your Dreams

Sister Dorothy says: Don’t Let Go Of Your Dreams

Life has a way of giving us ups, downs and twists in the road
It’s very easy to let go, to forget the destination and get off
on a side track.
It’s very easy to tell ourselves that we didn’t really want that anyway.

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Procrastination – Everyone Talks About It, but Nobody Does Anything

This is procrastination in full, weedy flower. Delay. Broken promises and unfulfilled expectations.

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How Effective Are You At Multitasking?

effective multitaskerSome people swear by the efficiency of multitasking. Recently, however, some suggest that, not only is multitasking inefficient, it’s counter-productive. Whatever theory you ascribe to, humans seem “wired” to try to accomplish multiple tasks—ever since that first, Type “A” cave-dweller tossed a tuber on the fire next to the roasted woolly mammoth to cook meat and potatoes at the same time.

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Top 10 Good Communication Practices

Communication is all around us – even when you’re a solopreneur you HAVE to come out of your cave now and again and communicate. Here are some good communication basics that will help extroverts and introverts alike

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Top 10 Ways to Take Charge of Your Life

Too often we take care of other people’s needs, never getting to the activities that would have the most meaning for us. Here are 10 ways to take back your life.

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